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Last updated January 01, 2020

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store and curbside pickup is available for all purchases. Pickups are available 9:00am – 6:00pm.

Free Shipping

We offer free Standard shipping on Purchase of products worth more than rm300.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

  • Standard: 1-3 business days / Rm 10 – Rm 20
  • Free of charge: 1 – 3 business days / Purchase of products worth more than rm300

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

  • Phone: 03-61877155
  • Email: customercare@kmvetpharm.com.my
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