Last updated: May 24, 2024
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store and curbside pickup are available for all purchases. Pickups are available from 9:00 am to 6:00 pm.
Free Shipping
We offer free standard shipping on purchases of products worth more than RM300.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
- Standard: 1-3 business days / RM 10 – RM 20
- Free of charge: 1-3 business days for purchases of products worth more than RM300
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will notify you as soon as possible and provide a revised estimated delivery date.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: 03-6187 7155
- Email: customercare@kmvetpharm.com.my